Right of rescission
You have the right to cancel this contract within fourteen days without specifying any reasons. The period for cancellation is fourteen days from the day that you, or any third party authorised by you other than the carrier, has accepted delivery of the final item(s) of your order.
To exercise your right of withdrawal, you must expressly notify us of this by sending an unequivocal statement of your decision to do so by letter, fax, or email to your local dealer. You can use the attached sample withdrawal form, which does not have to be used.
In order to comply with the revocation period, you simply need to send us notice that you are exercising your right of revocation before the cancellation period has expired.
Consequences of rescinding your order
If you choose to withdraw from this contract, we shall refund all payments we have received from you without delay, including shipping costs (except for additional costs arising in the event of selecting a method of shipping different from the most cost-efficient standard delivery offered by us), no later than fourteen days from the date on which we have received the notice of withdrawal from this contract. The refund shall be issued to the same payment method that you provided for the original transaction, unless otherwise explicitly agreed with you; under no circumstances will you be charged fees to process this refund.
We will collect the goods at our expense. We shall bear the cost of returning the items. The customer is obliged to compensate any loss of value of the goods that may arise from improper handling of the goods that was not required for purposes of inspecting their condition, properties, and functioning.
Sample revocation form
(If you would like to revoke the contract, please complete this form and send it back to us.)
- Prophete GmbH u. Co. KG, Lindenstraße 50, 33378 Rheda-Wiedenbrück, email@example.com,
Telephone: +49 (0) 5242-4108-0, Fax: +49 (0) 5242-4108-955.
- I/We (*) hereby revoke the contract I/we (*) made regarding the purchase of the following
goods (*) / provision of the following services (*)
- ordered on (*) / received on (*)
- Consumer's name
- Consumer signature (only required for notices provided by post or fax)
(*) Delete where inapplicable.