Ordering process

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How does the ordering process work?

 

1. Basket

Select the products that you want to order by clicking the "Order Now" button. This adds your selection to the shopping basket. You can change this selection any time until the submission of your order, you can change the number of products, click the "Remove" button to delete the selection or cancel the order process. Enter the requested information (country, state, and postal code), so that the total amount of the order can be displayed. Click on "Checkout" to go to the next order step.


2. Checkout

Please sign in with your email address and password if you already have an account, otherwise please register as a new customer. Your data will be recorded, processed, and used in accordance with data protection regulations. Please read our Privacy Policy. Clicking "Next" will take you to the next step in the ordering process.


3. Set up billing address

 Now check your billing address. If the billing address matches the delivery address, you can confirm by ticking the "Ship to billing address" box. If you require a different billing address, please enter all required data in the fields provided. Clicking "Next" will take you to the next step in the ordering process.


4. Set up delivery address

Now check your delivery address. If you want to use your billing address as the shipping address, you can just tick the "Use billing address" box. If you require a different delivery address, please enter all required data in the fields provided. Clicking "Next" will take you to the next step in the ordering process.


5. Payment method

Now select your chosen payment method. You can choose between PayPal and payment in advance. Afterwards please read these Terms and Conditions carefully. You may only proceed with the order if you agree to these Terms and Conditions (indicated by ticking the box). Clicking "Next" will take you to the next step in the ordering process.


6. Order summary

You will first be shown a summary of the items in your basket. Verify that all information is correct and read the Notice on Rescinding Your Order with care. By clicking "Buy Now", you are sending your order to us. By doing so, you are making a legally binding offer to purchase. If you have chosen PayPal as your payment method, you will be automatically redirected to the PayPal site. You will then receive an email with a summary of the order, the general terms and conditions, and the policy on rescinding orders.